lf77's Privacy Policy
Our complete and transparent policy on how your personal information is collected, stored, and kept secure on the lf77 platform.
lf77 ("we", "us", or "platform") is committed to providing a safe and transparent online gaming experience for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect when you use the lf77.cam website, why we collect it, how we use it, and what steps we take to protect your privacy. By using lf77's services, you are considered to have agreed to the terms of this Policy.
This Policy applies only to lf77's own platform. It does not apply to third-party websites or services. We reserve the right to change this Policy at any time; if changes are made, the last updated date will be revised accordingly.
Policy Summary
| Topic | Brief Description |
|---|---|
| Data Collection | Information is collected during registration, transactions, and browsing activity |
| Data Use | Used for account management, ensuring security, and improving services |
| Data Sharing | Not sold or shared with third parties except where legally required |
| Security | Protected through SSL encryption and regular security checks |
| Your Rights | You have the right to request review, correction, or deletion of your data |
What Information We Collect
We collect the information listed below at various stages of registration and use of the lf77 platform:
Personal Identification Information
- Full name and username
- Email address
- Date of birth (for age verification)
- National ID or passport number (where applicable)
- Current address
Financial and Transaction Information
- Mobile banking number (bKash, Nagad, Rocket)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Betting and gaming transaction records
Technical Information
- IP address and device type
- Browser and operating system information
- Cookies and session data
- Login time and location logs
- Pages visited and session duration
Communication Information
- Messages sent via live chat
- Communications sent by email
- Support ticket details
- Information provided in surveys or feedback
How We Collect Information
Direct Collection
You provide information to us directly when you create an account on lf77, make a deposit or withdrawal, contact our support team, or fill out a form. This information is collected with your consent and for a specific purpose.
Automatic Collection (Cookies and Tracking)
When you visit the lf77 website, our servers automatically collect certain technical information. We use cookies, web beacons, and similar technologies to help improve your browsing experience and ensure the security of the platform.
Types of cookies:
- Essential cookies: Required to maintain login sessions and for security.
- Functionality cookies: Used to remember your preferences and settings.
- Analytics cookies: Collect statistical data to understand how the platform is used.
You can disable cookies from your browser settings; however, this may limit some functionality of the platform.
Purpose of Data Use
lf77 uses collected information only for the following legitimate purposes:
Service Operations
- Creating and managing accounts
- Processing deposits and withdrawals
- Managing bonuses and promotional offers
- Ensuring VIP program benefits
- Providing support via live chat and email
Safety and Security
- Detecting and preventing fraudulent activity
- Account protection and identity verification
- Taking anti-money laundering (AML) measures
- Ensuring cybersecurity
Platform Improvement
- Improving service quality and user experience
- Identifying and resolving technical issues
- Planning and testing new features
- Analyzing usage statistics
Communication
- Sending important account-related notifications
- Promotional offers and bonus information (subject to consent)
- Informing users of platform changes or updates
- Sending responsible gaming alerts
Marketing Communications
If you do not wish to receive promotional emails or messages, you can unsubscribe at any time by informing our support team. However, essential notifications related to your account and transactions cannot be stopped, as they are necessary for the security of your account.
Data Sharing and Disclosure
lf77 never sells your personal information to third parties. Information is shared only in the limited and specific circumstances described below:
Payment Processors
Limited information necessary to complete transactions is shared with payment processors such as bKash, Nagad, Rocket, and bank transfers. These organisations are governed by their own privacy policies.
Legal Obligations
Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or applicable laws. In such cases, we disclose only the minimum information necessary.
Technology and Service Partners
Trusted technology partners (such as hosting providers and security software providers) are used to operate the platform. These partners are bound by our guidelines and privacy agreements, and they may not use your information for their own purposes.
Business Transfers
In the event of a merger, acquisition, or sale of business assets, user information may be transferred. If such a situation arises, we will notify users in advance and ensure the same privacy protections remain in place.
Data Retention and Security Measures
Data Retention Period
We retain your information for as long as your account is active and for as long as necessary to meet legal obligations after that. Even after an account is closed, certain information is kept for a defined period for financial security, fraud prevention, and legal requirements.
Technical Security
lf77 uses industry-standard SSL (Secure Socket Layer) encryption to protect your data. All data transfers are handled through encrypted channels. Regular security audits and penetration testing are carried out.
Access Control
Your personal information is accessible only to authorised staff who need it to provide services. All staff are subject to strict confidentiality agreements and receive regular security training.
In the Event of a Security Breach
If a data security breach occurs for any reason, we will notify affected users as quickly as possible and take the necessary steps to bring the situation under control. We are committed to transparency.
Your Data Rights
As an lf77 user, you have the following rights over your own information:
- Right to Access: Contact support if you want to know what information we hold about you.
- Right to Correction: If your profile contains any incorrect or outdated information, you can request that it be corrected.
- Right to Deletion: Subject to certain conditions being met, you can request that your personal information be deleted (provided this does not conflict with legal obligations).
- Data Portability: You can request a copy of your information in a machine-readable format.
- Right to Object to Processing: You can object to your information being used for marketing communications.
- Withdrawal of Consent: You can withdraw consent from any data processing carried out on the basis of your consent.
To exercise any of the above rights, contact us at [email protected] or through 24/7 live chat. We will endeavour to respond to your request within 30 (thirty) working days.
Minors and Age Verification
Service Is Prohibited for Those Under 21
lf77's services are for those aged 21 and above only. We do not knowingly collect or process the information of anyone under 21. If we become aware that a minor has registered on our platform, their account will be closed immediately and all related information will be deleted.
If you are aware that a minor has registered on our platform, please let us know at [email protected].
Third-Party Links and Services
The lf77 platform may contain links to third-party services such as payment gateways or game providers (for example: Pragmatic Play, JILI, PG Soft, Spribe). These services have their own privacy policies and are entirely under their own control. lf77 is not responsible for their privacy practices.
Before using any third-party service, you are advised to read their own privacy policy carefully.
Policy Changes and Updates
lf77 reserves the right to change or update this Privacy Policy based on its business needs, legal changes, or technological developments. Any significant changes will be published on the website before taking effect, and registered users may be notified by email.
Continuing to use the platform after changes are made will be understood as your agreement to the updated Policy. For this reason, we recommend that you visit this page regularly.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, or if you would like to make a request regarding your information, please contact us in the following ways:
Email: [email protected]
Live Chat: Available 24/7, fully in Bengali
Hours: Active around the clock — BST (UTC+6)
We generally try to respond to your message within 48 hours. For urgent security-related matters, use live chat as it is the fastest channel.